This business has a mixed reputation. Some clients have had very positive experiences, particularly with the staff, such as Christine at the front desk who showed empathy and understanding towards their children. The facility itself is described as clean and a great location. Many reviewers have praised the services offered, such as martial arts training with a high-level coach, and the sense of community and belonging that it provides to the children. However, a recent incident involving a new director and a child with behavior issues has left a bad taste in some people's mouths. The director's behavior has been described as insensitive and dismissive, which has led to a child being unfairly kicked out of the program. Overall, the quality of the services offered seems to be good, but the management and staff behavior can be a major concern. The pricing seems to be alright for the value received.