Tampa Bay
Boyd Clocks
7.40
7.40
Overview
boyd clocks antique clock repair, restoration, grandfather clock service, and sales of cuckoo clocks and antique clocks
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
On-site parking
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Overall
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Innovativeness
Quality
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The business has received positive reviews overall, with an average score of 4.2. However, there are some inconsistencies in the quality of service, with some customers experiencing issues with repairs and others being satisfied with the work. The pricing is generally considered to be reasonable, but not always transparent. The business has shown innovativeness in its approach to clock repair and restoration, with some customers appreciating the unique solutions provided. However, there have been some issues with communication and follow-through, particularly with regards to estimated repair times and customer updates.The business has been praised for its knowledgeable and friendly staff, particularly David Boyd, who is described as passionate and knowledgeable about clocks. The shop itself is a treasure trove of clocks and clock-related items, with a unique atmosphere that appeals to customers. However, some customers have reported long wait times for repairs, and there have been issues with customer service and communication.One of the most significant issues with the business is the variability in the quality of service. Some customers have reported excellent experiences, while others have been left disappointed or even outraged. This inconsistency suggests that the business may be struggling to maintain high standards, or that there are issues with communication and follow-through that need to be addressed.Despite these issues, the business has a strong reputation in the community, with many customers returning again and again for their clock repair needs. The business has also been praised for its commitment to preserving and restoring antique clocks, and for its passion for the craft of clock repair.Overall, the business has a lot of potential, but needs to work on consistency and customer service to live up to its full potential.
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