Based on the information gathered, it appears that Box of Cubans is a well-established and popular Cuban restaurant with a strong reputation for excellent customer service and high-quality food. The majority of reviews praise the restaurant's welcoming atmosphere, friendly staff, and delicious Cuban cuisine, including sandwiches, empanadas, and breakfast items. The prices are considered reasonable, with most reviewers feeling that the quality of the food justifies the cost. Some reviewers have noted that the restaurant can get busy, but the staff is generally efficient in handling orders and ensuring that customers receive their food in a timely manner. Overall, Box of Cubans seems to be a great option for those looking for authentic Cuban cuisine and a welcoming dining experience. However, it's worth noting that one reviewer experienced a long wait time, which may be a potential issue to address.