The business has an overall score that is slightly above average. Quality of service is a strong point, with many customers expressing satisfaction with their nail and pedicure treatments. Pricing is also competitive, with many customers mentioning that it's reasonable. However, some customers have expressed concerns about the cleanliness and organization of the salon. One customer mentioned that the station they were at was not tidy, and another customer had a negative experience with a rude nail technician. Despite this, the majority of customers have had positive experiences and would recommend the salon to others. The salon seems to have a friendly and welcoming atmosphere, with many customers mentioning that the staff are nice and helpful. The owner, Kim, is particularly praised for her professionalism and talent as a nail technician. However, some customers have expressed disappointment with the wait times and the fact that they were not ready at their scheduled appointment time. Overall, the salon seems to have its strengths and weaknesses, but it has a good reputation in the community and many customers would recommend it to others.