Tampa Bay
Bouchard Insurance, A Marsh & McLennan Agency LLC Company
11.53
11.53
Overview
Marsh McLennan Agency brings world-class resources and a consultative approach tailored to your company's specific needs..
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Quality
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This location has a mixed experience among its clients. While some praise its helpful staff, such as the receptionist who was professional and patient, others express frustration with the service. Several clients have reported being ignored or ghosted by the agents, which is disappointing and unprofessional. One client even claimed to have been left with a higher rate due to the agent's conflict of interest. The location seems to be inconsistent in its service quality, which affects its overall score. The presence of several positive reviews, however, suggests that there are some dedicated and helpful staff members who are committed to providing good service. The location could work on improving its consistency and addressing the issues raised by its clients.
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