Tampa Bay
Botanique Nails and Spa
31.91
31.91
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Restroom
Wi-Fi
Appointments recommended
Accepts walk-ins
Photos & videos
Submit a review
Innovativeness
Overall
Quality
Pricing
Submit a review
The overall experience at Botanique Nails and Spa is good. The staff is very friendly and accommodating. Many clients appreciate the attention to detail and the quality of the services provided. The nail technicians seem to be skilled and take the time to ensure that each client is satisfied. However, there have been some issues with the quality of the work, with some clients receiving subpar nail jobs. Additionally, some clients have had problems with the pricing, feeling that it is too high for the services provided. Despite this, the salon has a high rating for innovativeness, with many clients praising the modern and clean facilities. The salon's location is also a plus, with many clients appreciating the convenient location and the ease of making appointments. However, some clients have had issues with the communication between staff members, which can lead to confusion and frustration.
There is a major issue that is not being addressed properly by the salon. A client reported having their nails butchered by a technician who continued to use tools despite the client's bleeding and discomfort. The client was also upset that the technician seemed to be more concerned about getting acetone on the leather chairs than about the client's well-being. This incident highlights a lack of attention to client care and a failure to prioritize the client's needs and comfort.
Own this business?
Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Contact business
1
ABOUT TampaBayTide
FOR BUSINESS