The business has both positive and negative aspects. On the one hand, the staff can be very helpful and the selection is great. Some customers have reported excellent service, with staff taking the time to work with them and being very attentive. However, others have experienced poor customer service, with staff being rude and dismissive. One issue that has been consistently reported is with the customer service, with some staff members being unfriendly and unhelpful. This can be frustrating for customers who are looking to make a purchase or exchange an item. Additionally, the store has a somewhat limited selection of clothing, with some customers noting that the clothes are all made of spandex. Despite this, the store does have a wide range of products and a good selection of sizes. The store's innovativeness is not well-represented in the available data.