This store has a large selection of western apparel, including boots and hats. The prices are relatively affordable, which is a plus. However, the customer service can be inconsistent. On one hand, some employees are very helpful and attentive, like Luis, Stephanie, and Aaliyah, who can assist with finding the perfect outfit. On the other hand, there have been instances of poor service, such as being rude to customers or not cleaning items as promised. The store also has a lot of amenities, including a large restroom and wheelchair accessibility. Overall, it's a decent shopping experience, but the inconsistent service can be a turn-off.