Tampa Bay
Boost Mobile
17.40
17.40
Overview
Wireless provider featuring an assortment of prepaid mobile phones, data plans & accessories.
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
Quick visit
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Quality
Innovativeness
Overall
Pricing
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The location of the business is easily accessible and located in a convenient spot. The staff is very friendly and helpful, particularly Valerie, Michael, and Izzy, who are knowledgeable and patient. They are able to assist with various tasks, such as phone repairs, upgrades, and transfers, and are willing to go the extra mile to ensure customer satisfaction. However, there have been some instances of poor customer service, such as being rude and unhelpful. The business has a good selection of prepaid mobile phones, data plans, and accessories, and the prices are generally reasonable. However, there have been some complaints about the prices being too high. The business has made an effort to be innovative, offering services such as phone upgrades and accessories, but it could do more to stand out from the competition. There are some issues with customer service, where the staff might be pushy and try to sell more than the customer needs. Additionally, there have been some complaints about the business not honoring the promotions they offer, leading to frustration for the customers. Overall, the business is a good option for customers who are looking for prepaid mobile phones and data plans, but it could improve on its customer service and pricing.
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