Tampa Bay
Boost Mobile
29.39
29.39
Overview
Boost Mobile built America’s newest 5G network, with 99% nationwide coverage.
Features
Wheelchair accessible entrance
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The business has a good reputation among customers, with many praising the staff, particularly Veronica and Nikki, for their excellent service and helpfulness. The store is well-organized and easy to navigate, making it a pleasant experience for customers. The staff is knowledgeable and can assist with a variety of tasks, including phone upgrades and plan selection. However, there was one instance of poor customer service, where a customer felt disrespected and left with a negative impression. Additionally, there was an incident involving a former employee who left due to a disagreement over PPE during the COVID-19 pandemic. Overall, the business seems to be focused on customer satisfaction, but there may be some room for improvement in terms of employee treatment and conflict resolution. The store's accessibility feature, including a wheelchair-accessible entrance, is a positive aspect.
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