Tampa Bay
Boost Mobile
49.01
49.01
Overview
Wireless provider featuring an assortment of prepaid mobile phones, data plans & accessories.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
Quick visit
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Pricing
Innovativeness
Overall
Quality
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This location offers a variety of products and services, including cell phone plans, accessories, and car parts. The store is well-stocked and the employees seem to be knowledgeable about the products they sell. However, some customers have reported issues with technical support and customer service.The store's pricing is generally competitive, and some customers have reported finding good deals on phones and accessories. However, the quality of the products and services can be inconsistent, with some customers reporting problems with their devices and others reporting issues with the customer service team.The store's innovativeness is a mixed bag. On the one hand, they offer a variety of products and services, including some newer and more innovative offerings. On the other hand, some customers have reported feeling like they are being upsold or taken advantage of, which can be frustrating.Overall, this location is a good option for customers who are looking for a wide range of products and services. However, customers may want to do their research and read reviews before making a purchase, as the quality and service can vary.It is worth noting that some customers have reported having a negative experience with the store's customer service team, which can be a major drawback. In particular, one customer reported that an employee refused to assist them in finding the person who had used their stolen debit card to purchase a phone from the store. This is a serious issue and suggests that the store's customer service team may not always be customer-focused.The store's working hours are standard, and they are open on weekends, which is convenient for customers who have busy schedules during the week. However, some customers have reported having trouble getting a hold of a manager or someone who can assist them with a problem.Overall, this location has a lot of potential, but it is clear that they need to work on improving their customer service and quality of products and services.
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