This location is a solid choice for those seeking mobile services. The staff is generally helpful, with many reviewers praising their courteous and kind demeanor. They seem to go above and beyond to ensure customers are satisfied with their experience. On the other hand, there are some issues with customer service, as some reviewers experienced rude and unhelpful staff. One reviewer even reported feeling like they were being misled by sales associates. Some customers have praised the store's cleanliness and organization, making it easy to navigate and find what they need. However, others have noted that the store can be somewhat disorganized, making it difficult to find what they're looking for. The selection of phones and plans seems to be adequate, but some reviewers have mentioned that they didn't find the best deals or options.The location is wheelchair accessible, and the staff seems to be accommodating of customers' needs. However, some reviewers have noted that the store can be quite busy, and it may take some time to get the help you need.Overall, while this location has some areas for improvement, it seems to be a reliable choice for those seeking mobile services. However, it's worth noting that customer service can be hit or miss, and it's essential to be prepared for the possibility of encountering unhelpful staff.The main issue with this location is the inconsistent customer service. Some reviewers have praised the staff for being friendly and helpful, while others have experienced rude and unhelpful interactions. This can be frustrating for customers, especially when they're trying to resolve issues with their phones or plans. It's worth noting that the store's location on Broadway Avenue in Bartow seems to be convenient for many customers, with some reviewers mentioning that it's easily accessible and has plenty of parking. However, others have noted that the store can be difficult to find, especially for those who are not familiar with the area.Despite some of the issues mentioned, this location seems to be a good choice for those seeking mobile services. With a little patience and persistence, customers can find helpful staff and get the assistance they need. However, it's essential to be prepared for the possibility of encountering unhelpful staff, and to take the time to find a sales associate who is knowledgeable and willing to help.