Tampa Bay
Boost Mobile
70.23
70.23
Overview
Wireless provider featuring an assortment of prepaid mobile phones, data plans & accessories.
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
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The business is a wireless provider offering a range of prepaid mobile phones, data plans, and accessories. The staff is generally helpful, with some employees standing out for their excellent service, such as a young lady with a smile and a friendly and knowledgeable representative. However, there have been complaints about some employees being unhelpful and difficult to communicate with. The business is wheelchair accessible and has on-site services, but some customers have reported issues with Wi-Fi availability.There have been concerns raised about bait-and-switch plans and a lack of support for long-time customers, which has led to a loss of business. Some customers have also reported poor treatment from certain employees, including one instance of a representative being extremely unhelpful and another of a staff member being extremely disrespectful and using profanity.The business has a wide range of payment options, including debit and credit cards, and is open seven days a week. However, the lack of a consistent and high level of quality in customer service is a major drawback, which may deter some potential customers. Overall, while the business has some strengths, it falls short in terms of providing a consistently excellent customer experience.
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