This business location has had a variety of experiences from customers, with a few positive and a few negative interactions. The staff seems to be friendly and welcoming, with some customers mentioning that they were treated well and had a good experience. However, there have been issues with communication and responsiveness, with some customers reporting that their calls were not answered or that they were not able to reach the staff. The quality of the vehicles has also been a concern, with some customers reporting that their rental cars were in poor condition. The pricing seems to be competitive, but the overall experience is somewhat marred by the negative interactions. The business seems to have some innovative features, such as accepting NFC mobile payments and having a wheelchair-accessible entrance.One issue that stands out is the inconsistent communication and responsiveness from the staff. Some customers have reported that their calls were not answered or that they were not able to reach the staff, which can be frustrating for customers trying to rent a car. It's not clear whether this is a ongoing issue or a one-time problem, but it's something that the business should look into to improve the customer experience.