This place seems to have some great qualities. First of all, they are very accessible, with a wheelchair accessible entrance, parking lot, and restroom. The clinic is also LGBTQ+ friendly and has a transgender safe space, which is very reassuring for those who need it. They accept debit and credit cards for payments, which is convenient. However, it seems like there might be some issues with communication, as two clients have had trouble reaching the clinic over the phone and through messages. One client even mentioned that they made an appointment, but it seems like it was never confirmed. The owners have responded to these concerns, offering to help resolve the issues, but it's still a concern for potential clients. The clinic's working hours are somewhat limited, with no services offered on Mondays, Fridays, and Sundays, and limited hours on Wednesdays. Overall, it seems like this clinic has a lot of potential, but needs to work on its communication and customer service.