This business location has a decent overall score, but it falls short in quality and innovativeness. The workers were able to start on the floors as agreed, but they made a mess without offering to clean up, which is not acceptable. The material did not cure properly, and the contractor blamed it on the product instead of taking responsibility. This lack of accountability and professionalism is concerning. The business is also not very responsive to clients' concerns and fails to follow through on promises. This business could improve by prioritizing quality and customer satisfaction. It's also unclear how competitive the pricing is, as there is no information on this. Despite its decent overall score, this business falls short in key areas and needs to improve its performance. The business has a very poor reputation, with one client reporting a series of issues including a failure to complete work and a lack of communication. This is a significant concern for potential clients, and the business needs to take steps to address these issues. Overall, this business is not the best choice for clients who value quality and reliability.