This location is accessible for people with wheelchairs. Customers praise excellent customer service from certain employees. Many people are unhappy with their experience, mentioning issues with customer service, policy misunderstandings, and long wait times for issues to be resolved. They also complain about the bank's online presence and app. There have been some problems with managers being unavailable or having poor attitudes. Some customers mention that the bank seems to be in the process of making changes to their services.