This BMO branch located on Brookhill Blvd in Sarasota, FL, seems to have a mediocre overall experience for its customers. While the pricing is reasonable, it's not the most competitive in the area. The quality of service is also lacking, with many customers reporting issues with customer service, online banking, and inconsistencies in their accounts. There have been multiple complaints about rude and unhelpful staff, long wait times, and unprofessional behavior. The bank's innovativeness is also questionable, as it seems to be stuck in traditional banking methods and not offering many modern or convenient services. The branch's hours are also limited, which may not be convenient for everyone. One positive aspect is that the branch is wheelchair accessible.Unfortunately, the branch has a long history of poor customer service, with many customers feeling frustrated and disrespected. While there have been some good reviews, they are far outnumbered by the negative ones. It's worth noting that the bank's response to customer complaints is often generic and unhelpful, which does not inspire confidence.Overall, this branch may not be the best option for those looking for a reliable and customer-centric banking experience.