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Blue Moon Backyard & Pool Inc
69.76
69.76
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Blue Moon Backyard & Pool Inc. offers a wide range of services including pool installation, repair, and maintenance, as well as other home and daily services. The company has a great reputation with customers, with many praising their professionalism, quality of work, and excellent customer service.
The pool installation process is well-managed, with clear communication and a smooth execution. Customers are pleased with the final result, and the company's attention to detail is impressive. However, some customers have experienced issues with responsiveness and communication, particularly with the billing department.
The pricing of services is generally competitive, but some customers have found it to be a bit higher than expected. However, the quality of work and materials used justifies the cost. The company's innovativeness in designing and building custom pools is noteworthy, and customers appreciate the creativity and expertise of the team.
Some customers have reported issues with the pool cleaning service, citing lack of communication and poor quality of work. However, it's worth noting that these issues are not widespread and that the company has made efforts to improve their service in this area.
Overall, Blue Moon Backyard & Pool Inc. is a reputable company with a strong reputation for quality work and excellent customer service. While some customers have experienced issues, the company's commitment to customer satisfaction and continuous improvement is evident. With a little more attention to responsiveness and communication, this company could be even better.
Customers have praised the company's friendly and knowledgeable staff, including technicians like Kenneth, who are always willing to answer questions and provide excellent service. The company's project managers, such as Joel and Brian, are also commended for their professionalism and attention to detail.
However, some customers have reported issues with the company's responsiveness, particularly with the billing department. One customer reported being put off for weeks when requesting a quote, and another customer experienced difficulty getting in touch with the company's customer service.
Despite these issues, the majority of customers are extremely satisfied with the company's services, citing excellent quality, professionalism, and value. The company's commitment to customer satisfaction and continuous improvement is evident, and customers appreciate the efforts made to address their concerns.
In terms of recommendations, customers suggest that the company improve its responsiveness and communication, particularly with the billing department. Additionally, some customers recommend that the company provide more transparency and clear communication regarding the pool cleaning service.
Overall, Blue Moon Backyard & Pool Inc. is a reputable company with a strong reputation for quality work and excellent customer service. With a little more attention to responsiveness and communication, this company could be even better.
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