The business location, a window treatment store and window replacement service, has a mix of both positive and negative reviews.
The store's overall appearance is good, with a wheelchair-accessible parking lot and a variety of payment options, including credit cards and debit cards.
However, the service options are limited to delivery only, which may not be convenient for customers who prefer to pick up their orders in person.
The business also appears to be a small, family-owned operation, which may result in inconsistent service quality.
One major issue with the business is the poor quality of the products and services provided.
Many customers have reported waiting for extended periods of time for their orders to be fulfilled, with some orders taking up to a year to be completed.
Additionally, some customers have reported receiving damaged or incomplete orders, which is unacceptable for a business that promises to deliver high-quality products.
Another issue is the business's handling of customer complaints.
The owner appears to be defensive and uncooperative when dealing with dissatisfied customers, which can be frustrating and unprofessional.
Despite the business's best efforts, it seems to be struggling to provide reliable and high-quality service to its customers.
It's unclear what drives the business's lack of innovation, but it's clear that it's not living up to customer expectations.
Overall, the business has some serious issues that need to be addressed in order to provide a better experience for its customers.