This tattoo and piercing shop in Port Charlotte City has received overwhelmingly positive reviews from clients. The shop's atmosphere is described as welcoming, friendly, and comfortable, with many customers expressing their gratitude towards the staff's professionalism and kindness. The tattoo artists, particularly Sarah and Desiray, have received praise for their skills, attention to detail, and ability to make clients feel at ease. The piercers, such as Tina, have also been commended for their expertise and gentle touch.However, there is a notable issue with some clients experiencing problems with the shop's communication and attention to detail. One client was unhappy with their tattoo, feeling that the artist did not accurately interpret their design. The owner's response to the client's concerns was defensive and dismissive, which may raise concerns about the shop's commitment to customer satisfaction.The shop's working hours appear to be limited, with some days having restricted hours or being closed altogether. However, the shop does offer various amenities, including Wi-Fi and wheelchair accessibility.Overall, the shop seems to excel in providing a welcoming and professional environment, but may need to work on improving communication and attention to detail to meet the high expectations of its clients.