This location is well-regarded by customers for its septic services. The company's crew is described as friendly, helpful, and professional. They are prompt and responsive, with some customers appreciating their ability to complete jobs in a timely manner. The services are generally priced fairly, with many customers mentioning that they received what they paid for.However, there is one instance of a delay in service, where a customer was left waiting for over an hour. The owner's communication and transparency were not up to par in this situation.The company's expertise in septic system installation, repair, and maintenance is notable. They are willing to educate customers on the process and provide explanations, which is a plus. They also take the initiative to inspect the system and identify potential issues, demonstrating a proactive approach to septic system management.Some customers appreciate the company's honesty and willingness to provide second opinions, which can be a valuable asset for homeowners. However, there are instances where customers feel like they are being treated like numbers, which may indicate a need for improvement in customer service.The company's commitment to customer satisfaction is evident, with many customers expressing their gratitude and appreciation for the service received. Overall, Billings Septic Services is a reliable choice for septic-related needs, with some room for improvement in customer communication and service responsiveness.