This location is a decent choice for car owners, with a good selection of services including tire sales, oil changes, and car detailing. The staff is generally friendly and helpful, with some standout employees like Edwin T. and Carlos who provide excellent service. However, there have been some issues with communication and customer service, with some reviewers reporting difficulty in getting updates on their vehicle's status or being told that appointments are non-existent.
One major concern is the high cost of services, with some reviewers reporting that they were overcharged or quoted one price and then charged another. This lack of transparency and honesty can be frustrating and erode trust in the dealership.
On the positive side, the location has a wide range of services, including pet care and auto air conditioning repair, and is located in a convenient area with plenty of parking. However, the issues with customer service and pricing may make it a less desirable choice for some car owners.
A notable issue that has been consistently reported is the lack of attention to detail and the tendency to make excuses or blame the customer for problems. This can create a frustrating experience for customers who are just trying to get their car serviced or repaired.
Overall, while this location has some strengths, its weaknesses may outweigh its positives, making it a mediocre choice at best.