The location has a very impressive and clean appearance, as one would expect from a dealership. The staff is generally very friendly and courteous, with some employees standing out for their exceptional service, such as Nick Blodgett and K.J. However, there is a concern about the long wait times for service, as mentioned in a negative review. This may be a recurring issue, as one reviewer had to wait four-and-a-half months for a refund. Fortunately, most clients have had a positive experience with the dealership, with many praising the staff's friendliness and helpfulness. The dealership also seems to be committed to philanthropy, as mentioned in one review. The location is wheelchair accessible and offers various service options, including onsite services, in-store pickup, and delivery. Overall, it seems like Bill Currie Ford is a reliable option for car maintenance and sales, but may need to work on reducing wait times for service. The variety of services offered and the clean appearance of the location are definite positives.