The business is located in a convenient spot on US-41 Street in Spring Hill City, making it easily accessible for customers. The staff is wheelchair accessible, both in the parking lot and at the entrance, which is a great advantage for those with mobility issues. The office hours are open 24/7, Monday through Sunday, providing a flexible schedule for those who need emergency towing services.
Many customers have praised the business for its friendly and helpful staff, citing a pleasant experience in dealing with them. Some reviewers have mentioned the affordability of the services, stating that they offer good value for the price. Additionally, the business is family-owned and operated, which has been highlighted as a positive aspect by several reviewers.
However, there are a few concerns raised by some customers. One reviewer mentioned that they were charged a high price for a relatively short towing distance, which has raised questions about the pricing of the business. Another reviewer had a negative experience with the staff, describing them as "cold, uncaring, and deceitful."
Overall, the business has received a rating of 3.9 from third-party rating platforms. While it has its strengths and weaknesses, it seems to be a reliable option for towing services in the area, with friendly staff and a convenient location. However, it is essential to be aware of the potential for high prices and inconsistent staff behavior.
Despite these concerns, Biggers Garage & Towing appears to be a well-established and trusted business in the community, with a long history of providing towing services. The business has been praised for its fast service, good prices, and courteous staff, making it a popular choice for those in need of towing assistance.
One of the main concerns is the issue of inconsistent pricing, as highlighted by a reviewer who was quoted a high price for a relatively short towing distance. This has raised questions about the transparency and fairness of the business's pricing policies.
It's worth noting that Biggers Garage & Towing is a family-owned business, and some reviewers have praised the family's efforts to work with customers and provide a positive experience. However, the inconsistent staff behavior and high prices are significant concerns that need to be addressed.