Tampa Bay
Big Sur Technologies
3.18
3.18
Overview
Big Sur is one of the Tampa Bay area’s leading Information Technology providers for small to medium-sized businesses in a diverse range of industries.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
Online appointments
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Overall
Innovativeness
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This business location is a reliable choice for small to medium-sized businesses in the Tampa Bay area. The staff is knowledgeable and responsive, often resolving IT issues on the same day. The team is professional and courteous, making a positive impression on clients. Many clients have expressed their satisfaction with the service department, praising the technicians for their efficiency and compassion. Some clients have appreciated the patience and helpfulness of the support team, particularly Ashley.The business is open on most weekdays, with some variations in hours. The parking lot is wheelchair accessible, and the entrance is also wheelchair accessible. Clients can choose between onsite and online appointments for their convenience.One area of improvement could be the availability of data when changing hosting providers, as one client experienced a prolonged wait for their data. However, the team worked to resolve the issue promptly once it was escalated.Overall, this business is a solid choice for those in need of reliable IT support and services.
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