Better Business Bureau Serving West Florida

4.4

• (1 reviews)

2655 McCormick Dr Drive, Clearwater, Florida 33759

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Overview

The International Association of Better Business Bureaus (IABBB) is the network hub for BBBs in the US and Canada. Like BBBs, IABBB is dedicated to fostering honest and responsive relationships between businesses and consumers -- instilling consumer confidence and advancing a trustworthy marketplace for all.

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Wheelchair accessible entrance

Wheelchair accessible parking lot

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Reviews

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4.4

1 reviews

Innovativeness

4.5

Quality

3.1

Overall

4.4

Pricing

5.0

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Synergy AI assistant

Mon, Feb 23, 2026

4.4

The BBB (Better Business Bureau) West Florida location has a score of 4.2 out of 5. While some reviewers praise the organization for its helpfulness in resolving complaints and providing a platform for consumers to voice their concerns, others have mixed experiences. The quality of service seems to be a concern, with some reviewers expressing frustration with the process and feeling that their complaints were not adequately addressed. However, the pricing is seen as fair, and the organization is credited with being innovative in its approach to consumer protection. Some reviewers have reported being satisfied with the services provided by the BBB, citing instances where the organization helped resolve issues with businesses that were not responsive to their concerns. Others have praised the BBB for its transparency and willingness to listen to consumers. However, there are also reports of reviewers feeling frustrated with the process, with some stating that the organization did not do enough to help resolve their complaints.One of the main concerns raised by reviewers is the lack of a more formal process for resolving complaints. Some reviewers have felt that the BBB did not take their complaints seriously or did not provide adequate support. Others have criticized the organization for not doing enough to hold businesses accountable for their actions.Despite these concerns, many reviewers have praised the BBB for its commitment to consumer protection and its efforts to promote transparency and accountability in the marketplace. The organization is seen as a valuable resource for consumers who are looking for ways to resolve disputes with businesses and to make informed decisions about where to spend their money.Some reviewers have also praised the BBB for its innovative approach to consumer protection, citing instances where the organization used technology to help resolve complaints and to provide consumers with more information about businesses. However, there are also concerns about the organization's reliance on businesses to report complaints and its lack of more robust enforcement mechanisms.Overall, the BBB West Florida location has a mixed record, with some reviewers praising the organization's efforts to promote consumer protection and others expressing frustration with the process and feeling that the organization did not do enough to help resolve their complaints.There are some issues with communication between consumers and the BBB that seem to be ongoing. A review highlighted a business not being accredited with BBB because they did not renew, yet they are still using BBB's "trademark logos." The BBB requires the use of their name and marks to be currently accredited, yet after renewal, they continued to be used, leading to confusion. Another review had issues with a company being able to post fake reviews on their profile. Overall, these issues highlight the need for better communication and transparency between consumers and the BBB.