The overall impression of Betancur Orthodontics is overwhelmingly positive. The staff is described as friendly, welcoming, and professional, with a focus on making patients feel comfortable and at ease. The orthodontists, including Dr. Betancur, are praised for their expertise, kindness, and attention to detail. Many patients appreciate the flexible scheduling and accommodating staff, who are able to work with their busy schedules. The office environment is described as clean, modern, and well-organized, with a warm and welcoming atmosphere.
Some patients mention that the staff is great with kids, making them feel at home, and that the office is a great place to bring children for orthodontic care. Many patients also appreciate the follow-up care and support they receive after treatment is complete. Some patients have had positive experiences with the Invisalign treatment, and many are thrilled with their results.
One of the few negative reviews mentions a poor experience with scheduling, but this is an isolated incident and does not seem to be a common issue. However, one review mentions that the office refused to treat the patient due to a previous orthodontic treatment.
Overall, Betancur Orthodontics seems to be a well-run, patient-focused practice with a strong commitment to providing excellent care and service. While there may be some minor issues with scheduling, the majority of reviews praise the office and its staff for their professionalism, kindness, and expertise.