Best Termite & Pest Control, Inc. is a reliable service provider for pest control and rodent trapping needs. With a wheelchair accessible parking lot, the location is easily accessible for all customers. The company offers a wide range of services, including termite control, pest control, and rodent trapping. The technicians are knowledgeable and take the time to explain the process and provide helpful tips to prevent future pest issues.The company has received numerous positive reviews from satisfied customers, praising their professionalism, punctuality, and excellent customer service. Many customers have been with the company for years, citing their trust in the company's ability to provide effective and reliable service.However, there have been some negative reviews and complaints from customers who experienced poor communication and unprofessional billing practices. In one instance, a customer felt that the company failed to provide a quote and authorized work without explicit permission, leading to a frustrating experience.Despite this issue, the company seems to have a strong commitment to customer satisfaction, with many reviewers praising the professionalism and courtesy of the technicians, particularly Josh, Manny, and Andre. The company also offers competitive pricing and has a reputation for being responsive to customer needs.One notable area for improvement is communication and authorization procedures. It appears that there have been instances where customers were not adequately informed about the scope of work and were not provided with clear authorization procedures. This led to confusion and frustration for some customers.Overall, Best Termite & Pest Control, Inc. seems to be a reliable and effective service provider, but it's essential to communicate clearly with the technicians and ensure that you understand the scope of work and authorization procedures before authorizing any services.