Tampa Bay
Best Friends Animal Hospital and Surgical Center
10.06
10.06
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Wheelchair accessible entrance
Wheelchair accessible parking lot
Restroom
Appointments recommended
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Best Friends Animal Hospital & Surgical Center is a highly-regarded veterinary clinic that has built a reputation for exceptional care and compassion. With a team of dedicated professionals, including Dr. Maricel West, they provide top-notch services for pets, including routine check-ups, surgeries, and emergency care. The clinic's welcoming atmosphere and cleanliness have been praised by numerous clients, who appreciate the extra attention to detail and the genuine love shown to their pets.The clinic's hours, which include Saturdays and Sundays, are particularly convenient for pet owners who need urgent care or have busy schedules. The staff is friendly, knowledgeable, and professional, taking the time to explain every step of the process and answer questions with patience and understanding.While the clinic has received overwhelmingly positive reviews, there are some concerns about diagnostic decision-making and billing practices. One client expressed frustration with the pricing, stating that it was triple what they had initially agreed upon. However, the clinic explained that this was due to a misunderstanding about the services required for their pet's condition.The clinic's commitment to providing affordable care, including discounted spay/neuter events, has been praised by many clients. They also offer a range of services, including in-house lab work, which has been found to be faster and more convenient than sending samples to external labs.Despite some minor issues, Best Friends Animal Hospital & Surgical Center is a trusted and reliable destination for pet owners seeking high-quality care. Their dedication to their patients and clients is evident in every interaction, and they consistently go above and beyond to ensure the best possible outcomes for their furry friends.Some notable strengths of the clinic include:* Compassionate and knowledgeable staff* Welcoming and clean atmosphere* Convenient hours, including Saturdays and Sundays* Affordable care options* In-house lab work* Exceptional surgical careOne notable issue that has been reported is the clinic's billing practices and pricing, which can sometimes be confusing or frustrating for clients. However, the clinic has taken steps to address these concerns and provide clearer communication to clients.
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