The business, Bernstein Law, has a location in St. Petersburg City, and offers a variety of services, including attorney, law firm, family law attorney, lawyers, and legal service. They have a 4.8 rating from third-party sources. The team is LGBTQ+ friendly and has a wheelchair-accessible restroom and parking lot. They offer onsite and online services, and their working hours are from 8am to 8pm, Monday to Friday, and 12pm to 8pm on Saturday and Sunday.
The overall experience with Bernstein Law is decent, but with some room for improvement. The quality of service is a concern, with some reviewers mentioning that they felt rushed or not fully understood by their attorney. On the other hand, the pricing is very reasonable, and the innovativeness of the team is noteworthy, as they are always looking for ways to improve their services and provide excellent results for their clients.
One notable issue that has been reported is the behavior of one of the staff members, Alyssa, who was accused of having a personal relationship with a client and sending texts at unprofessional hours. This issue was not fully addressed by the management, and it raises concerns about the professionalism and boundaries of the team.
Despite these concerns, Bernstein Law has a lot of positive reviews, with many reviewers praising the team's responsiveness, professionalism, and expertise. They are a great option for clients who need help with family law, personal injury, or other civil matters, and are looking for a team that is LGBTQ+ friendly and has a strong commitment to community involvement.
Some of the reviewers have reported feeling seen and heard by the team, and have praised their ability to explain complex legal concepts in a clear and concise manner. Others have appreciated the team's willingness to go above and beyond to help their clients achieve their goals.
However, there are also some concerns about the team's communication style, with some reviewers feeling that they were not kept informed about the progress of their case or that their questions were not answered promptly. This highlights the need for improvement in this area, and for the team to prioritize clear and transparent communication with their clients.
Overall, Bernstein Law is a decent option for clients who need help with family law, personal injury, or other civil matters, but there is room for improvement in terms of quality of service and communication style.