The majority of the reviewers had a positive experience with Bernhardt Riley Attorneys at Law, PLLC. The overall rating of 4.5 is based on the average rating of 4.7 from third-party ratings and the majority of the reviews, which are mostly 5-star reviews. However, there are a few negative reviews that bring down the overall score.The quality of the firm's services is rated 4.3, indicating that while they provide good services, there is room for improvement. Some reviewers mentioned that the firm was slow to respond or take action on their cases, which affected their overall experience.The pricing of the firm's services is rated 5.0, indicating that most reviewers felt that the cost was reasonable and worth the investment.The innovativeness of the firm's approach is rated 4.5, indicating that they are not typically innovative or outside-the-box in their approach, but they do provide good results.One major issue that stands out from the negative reviews is the responsiveness and communication of the firm. Several reviewers mentioned that they were left in the dark or had to wait for extended periods of time for responses or updates on their cases. This lack of communication can be frustrating and make it difficult for clients to trust the firm.Another issue that is not explicitly mentioned in the reviews, but can be inferred, is the firm's willingness to take on cases that may not have a high likelihood of success. A few reviewers mentioned that they were told that the firm wouldn't take on their case, which suggests that the firm may be selective about the cases they take on.Overall, Bernhardt Riley Attorneys at Law, PLLC seems to be a solid choice for those seeking legal representation, but it's essential to be aware of the potential issues with responsiveness and communication, as well as the firm's selectivity in taking on cases.