The business is a real estate company that provides services to clients in the Tampa Bay and Central Florida areas. It has a strong reputation with a high rating of 4.7 from third-party sources. However, upon reviewing the client feedback, some concerns arise. There is an issue with communication and ownership that was experienced by a client, who went 25 days without hot water in a property managed by the company. The client felt that the management failed to take ownership of the issue and provide sufficient accommodations.On the other hand, the majority of clients had a positive experience with the company. Many praised their realtors for being knowledgeable, responsive, and professional. They appreciated the help they received in finding their dream homes and the smooth process of buying or selling properties. Some clients also appreciated the company's professionalism, responsiveness, and ability to understand their needs. However, there were some minor issues with communication and responsiveness that were experienced by a few clients.Overall, the company has a strong reputation, but there is a need for improvement in communication and ownership of issues.