The Benton House of Clermont is a real estate agency specializing in apartment rental and assisted living facilities. The business is located at Building 16401, Good Hearth Blvd Boulevard, Clermont City. With a strong emphasis on privacy, Benton House collects only the necessary personal information to provide exceptional service.
The features of the Benton House include wheelchair-accessible parking and entrance, making it a convenient option for those with mobility issues. The facility's working hours are 24/7, allowing for continuous support and care for residents.
The overall experience at Benton House has been overwhelmingly positive, with a rating of 4.5 based on third-party ratings and client feedback. Clients praise the staff's professionalism, kindness, and dedication to providing excellent care. The facility's cleanliness, amenities, and activities are also frequently highlighted as strengths.
While some clients have experienced issues with administrative turnover, fees, and patient care, these concerns are relatively rare and do not detract from the overall positive experience. Many clients have expressed gratitude for the facility's efforts to maintain a safe and welcoming environment, especially during the COVID-19 pandemic.
The Benton House of Clermont has been recognized for its exceptional care and customer service, earning a spot on the US News and World Report's list of "Best Memory Care" facilities.
One of the greatest strengths of the Benton House is its staff. The team is described as caring, professional, and dedicated to providing the best possible care for residents. Clients praise the staff's ability to provide individualized attention and support, making each resident feel valued and respected.
However, there have been some issues with administrative turnover, which has resulted in changes to the facility's leadership and policies. While this has caused some inconvenience for residents and their families, it has not significantly impacted the overall quality of care.
In terms of pricing, the Benton House is generally considered to be a moderate option, with fees competitive with other assisted living facilities in the area. While some clients have experienced increases in fees, this is not a common occurrence and is usually due to changes in the resident's care needs.
The facility's innovativeness is also a strength, with a focus on providing a safe, welcoming, and engaging environment for residents. The Benton House offers a range of activities and programs, including memory care, adult day programs, and caregiver support services. The facility's commitment to staying up-to-date with the latest developments in elder care is evident in its continuous training and education programs for staff.
Overall, the Benton House of Clermont is a highly rated assisted living facility that provides exceptional care and service to its residents. While some issues have arisen, these are relatively rare and do not detract from the overall positive experience. With its dedicated staff, commitment to innovation, and focus on resident-centered care, the Benton House is an excellent option for those seeking assisted living services.