The business is a divorce lawyer with a strong focus on family law. They offer a free initial consultation, which is a great perk for those seeking their services. The office is wheelchair accessible, including the parking lot and entrance, making it easy for people with mobility issues to visit. The business identifies as veteran-owned, which adds to its positive reputation. The lawyer, Joe Benson, is highly experienced and has received praise from clients for his knowledge, communication skills, and compassion. However, there is a notable issue with inconsistent communication and unmet expectations, as highlighted by one client who was left disappointed with their experience. Overall, the business has a solid reputation, but may benefit from improvements in customer service to meet the high expectations set by their clients.
Reviewers have praised the business for its professionalism, quality of work, and value. They have also appreciated the lawyer's ability to communicate effectively and make them feel comfortable during a difficult time. However, one client felt that the lawyer did not follow through on promises and failed to deliver expected results, leading to frustration and disappointment. Despite this issue, the business has a strong overall rating of 4.5 from third-party sources, which suggests that it is well-regarded in the community.