Tampa Bay
Benjie Auto Repair
Auto Repair Shop
74.69
74.69
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
Oil change
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Innovativeness
Quality
Pricing
Overall
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The overall score is 4.5. The staff is usually very friendly and helpful. They have good communication and are willing to explain the problem and the solution. Some clients praise their work as "excellent" and "honest".The quality of the service is 4.1. Although most clients are satisfied with the work, some have had issues with delayed service and overcharging. One client had to take their car to another shop to fix the problems.The pricing is 4.8. Most clients praise the prices as "reasonable" and "affordable". One client complained about overcharging, but the owner claimed it was due to a mistake.The innovativeness is 4.9. The shop is highly praised for its cleanliness, organization, and technology. The owner is praised for being knowledgeable, reliable, and caring.However, one client had a very bad experience with the shop. They were told to wait for a few hours but when they came back, their car was still in the same spot. The owner apologized and offered to fix the problem, but the client was already frustrated and decided to take their business elsewhere. This issue is a major concern and the shop should work on improving their communication and follow-through on promises.
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Hours
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Categories
Auto Repair Shops
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