Benita's Healing Touch is a top-notch massage therapy location that exceeds expectations in many areas. The quality of service is exceptional, with many clients raving about Benita's skilled hands and attention to detail. Each massage is tailored to the individual's needs, providing a unique and rejuvenating experience. However, some clients have reported issues with communication, particularly with booking appointments and responding to messages. Despite this, Benita's dedication to her craft and her clients' well-being is evident throughout the reviews.The business is very welcoming to LGBTQ+ individuals, with many clients noting the safe and inclusive environment. Benita's willingness to listen and adapt to each client's needs has earned her a loyal following. Her expertise in deep tissue massage and ability to identify and address problem areas have made a significant impact on her clients' lives.While some clients have experienced issues with communication, the majority of reviews highlight Benita's professionalism, kindness, and exceptional skill. The business's commitment to accessibility, including wheelchair-accessible parking and entrance, is also noteworthy.One area for improvement could be in responding to client messages and booking appointments in a more timely manner. However, overall, Benita's Healing Touch is a valuable resource for those seeking exceptional massage therapy and a caring, supportive environment.As mentioned in one review, Benita's communication style is text-only, and clients have reported feeling a bit uncomfortable with the limited communication channels. This may be worth considering for improvement to ensure all clients feel heard and valued.It's worth noting that Benita's business is a women-owned and Black-owned business, which is a significant aspect of her identity and values. This is something that many clients appreciate and celebrate.