Tampa Bay
Benefytt Technologies
4.78
4.78
Overview
FTC sends payments to Fortnite gamers who were charged for unwanted items
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Overall
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This business location, situated at Building 3450, Buschwood Park Dr Drive, Suite 200, Tampa City, appears to be surrounded by several issues. The company, FTC, has been involved in a controversy related to Fortnite gamers being charged for unwanted items. The facility has wheelchair-accessible parking and entrance, which is a positive aspect. However, the available information suggests that the company's interactions with customers have been marked by difficulties and rudeness.Several clients have expressed their dissatisfaction with the company's services, citing issues such as being tricked into signing up, being unable to resolve problems, and receiving rude treatment from staff. One client reported that the company changed its name to Blue Lantern Health. The facility's location in the same building as Benefytt Technologies, a co-branded company, has also led to negative experiences for clients.A major concern is that clients have reported being charged for services they did not want or authorize, and that the company has been difficult to work with, even at the agent level. Some clients have reported being unable to reach customer service, while others have experienced problems with communication and resolving issues. These issues highlight the need for improvement in the quality of services provided by this business.The company's pricing appears to be a major concern, as clients have reported being charged for unwanted services. However, the available information does not provide enough details to assess the pricing of the company accurately.
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