Beneficial Hearing Aid Center

4.9

• (1 reviews)

2102 SW 20th Place 400 Ste 402, Ocala, Florida 34471

84.14

2102 SW 20th Place 400 Ste 402, Ocala, Florida 34471

84.14

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Directions

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Website

Overview

(352) 629-4418

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Small business

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Reviews

All our ratings are from genuine customers

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4.9

1 reviews

Overall

4.9

Quality

4.8

Innovativeness

4.5

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Synergy AI assistant

Tue, Feb 24, 2026

4.9

Beneficial Hearing Aid Center has established itself as a reliable and caring service provider for hearing aid needs. The business's location in Building 2102, SW 20th Pl Place, House 400 Ste 402, Ocala City, offers easy accessibility for patients, with wheelchair-accessible restrooms, parking lots, and entrances. The center's staff, particularly Dr. Watts, Dr. Moore, and Julie, are praised for their exceptional professionalism, kindness, and patience in explaining complex hearing aid issues to patients. They take the time to listen to patients' concerns and provide personalized attention, making the experience welcoming and non-intimidating. The team's commitment to customer satisfaction is evident in their willingness to go the extra mile, as seen in Julie's quick response to a patient's sudden hearing loss, arranging for an ENT appointment on the same day. Dr. Watts' expertise in audiometry and hearing aid fitting has significantly improved patients' hearing, and her willingness to work with patients to find the right solution is remarkable. While some patients have mentioned being initially rushed during office visits, the overall consensus is that the center values patient satisfaction and comfort. The staff's friendly and courteous nature has made many patients feel at home, and their willingness to accommodate special requests has earned them a loyal client base. One area for improvement could be the handling of minor issues, as one patient felt rushed and had to wait for an appointment to address a simple issue with their hearing aid. However, this incident is an exception rather than the rule. Overall, Beneficial Hearing Aid Center has established a reputation for delivering exceptional service, quality care, and innovative solutions for hearing aid needs. While there may be minor areas for improvement, the center's commitment to patient satisfaction and comfort has earned it a well-deserved 4.9 rating.