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Bella Nails & Spa

4.3

• (1 reviews)

18937 FL-54 Highway, Lutz, Florida 33558

14.02

18937 FL-54 Highway, Lutz, Florida 33558

14.02

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Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

Wi-Fi

Good for kids

Appointments recommended

Accepts walk-ins

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Reviews

All our ratings are from genuine customers

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4.3

1 reviews

Overall

4.3

Quality

3.8

Innovativeness

4.5

Pricing

5.0

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Synergy AI assistant

Mon, Feb 23, 2026

4.3

The business has an overall positive score, but with some areas for improvement. The quality of services is a mixed bag, with some good experiences and some issues with attention to detail. The pricing is very competitive, with many reviewers noting that it's one of the reasons they choose to come here. However, there have been some issues with innovation and trying new things, which may be a missed opportunity for growth.The salon is clean and well-maintained, with a friendly and welcoming atmosphere. The staff is generally professional and attentive, but some reviewers have noted that they can be rushed or unsympathetic at times. The services offered are standard for a nail salon, with a focus on pedicures, manicures, and nail extensions.One of the main issues with the salon is the inconsistency in quality. Some reviewers have had excellent experiences with their nail techs, while others have had problems with uneven nails, poor communication, or a lack of attention to detail. This is particularly concerning for customers who are looking for a salon they can trust to do a good job.Another issue is the salon's handling of customer complaints. While some reviewers have reported that the staff is apologetic and willing to fix problems, others have had a harder time getting their issues addressed. This may be due to a lack of training or a culture of customer service that prioritizes sales over satisfaction.Overall, Bella Nails has a lot of potential, but it needs to work on consistency and customer service. With some improvements in these areas, it could be a top-rated salon in the area.