Tampa Bay
Behavioral Mind Wellness
73.63
73.63
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
LGBTQ+ friendly
Transgender safespace
LGBTQ+ friendly
Identifies as women-owned
Identifies as women-owned
Appointments recommended
Identifies as Latino-owned
Appointment required
Identifies as Latino-owned
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The business is located in Building 417, W Vine St Street, Kissimmee City, and provides medical services, mental health services, and education. The staff is known to be highly professional and empathetic, with Dr. Capella being a standout example. She is described as having a kind and caring approach to her patients, and is highly effective in helping them overcome their issues.The business has a strong focus on accessibility, with wheelchair-accessible restrooms, parking lots, and entrances. The location is also LGBTQ+ friendly and safe, making it a welcoming space for everyone.However, there have been some issues with communication and scheduling. One client reported having to wait months for an appointment, only to be told that the doctor was unavailable. Another client experienced inconsistent no-shows from the doctor, which caused them frustration and made them feel disrespected.Despite these issues, the business has a strong reputation and has received many positive reviews. The staff is described as being kind, welcoming, and highly knowledgeable. The doctors are also praised for their expertise and passion for their work.Overall, the business has a lot to offer, but there are some areas for improvement when it comes to communication and scheduling. With a little bit of attention to these issues, the business could provide an even better experience for its clients.
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