I visited this location, and I was impressed with the overall experience. The quality of service provided by the staff was excellent, and they were knowledgeable and professional throughout the process. The pricing was very reasonable, considering the effectiveness of the heat treatment in getting rid of bed bugs. What I found to be most innovative about this company is their use of heat treatment as a non-chemical solution to eliminate bed bugs, which is a game-changer in the pest control industry.The staff was very helpful and responsive to my questions and concerns, and they provided clear instructions on how to set up and use the equipment. The equipment itself was in good condition, and it was easy to use. The process was straightforward, and I was able to complete the treatment without any issues.One thing to note is that the company has a flexible scheduling policy, which allowed me to pick up the equipment at a time that was convenient for me. They also offer online estimates, which made it easy to get a quote and schedule the treatment.Overall, I would highly recommend this company to anyone dealing with bed bug issues. Their heat treatment method is effective, affordable, and non-toxic, making it a great alternative to chemical-based solutions. The staff is knowledgeable, professional, and responsive, making the process as smooth and stress-free as possible.As a bonus, the company has a 24-hour customer support line, which is available for any questions or concerns you may have after the treatment. They also have a online review system, where customers can leave feedback and ratings, which is a great way to gauge the company's performance and reputation.However, I did notice that the company's website could use some improvement, as it was a bit difficult to navigate and find the information I was looking for. But overall, I was impressed with the company's service and would definitely use them again in the future.