Beacon Woods Family Dentistry has a mixed reputation. While some customers have had excellent experiences with friendly staff and honest dentists, others have reported unpleasant encounters with unprofessional representatives and dentists. One customer was shocked by the rudeness of the representative Ruby, who accused them of sleeping and tried to charge them $35 each for cancellation. Another customer experienced severe pain during a root canal, which they attributed to the dentist's unprofessional behavior and potentially cheap numbing agents.On the positive side, some customers have praised the dentists for explaining complex issues and providing alternatives. A customer was impressed with the time Dr. Khan took to educate them on their situation and provide options. Another customer highly recommended the office and staff, praising their professionalism, compassion, and skills.The dental clinic has a wide range of services, including cosmetic dentistry, and offers convenient features like wheelchair accessibility and NFC mobile payments. However, it seems that some customers have been taken advantage of by the clinic's practices, with one customer receiving a large bill after their procedure and another customer being accused of underpayment.It's essential to approach this clinic with caution and to carefully review their policies and practices before making an appointment. The staff's behavior and professionalism seem to be a significant concern, and it's crucial to ensure that you're working with a reputable and trustworthy dentist.It's also worth noting that the clinic has a rating of 3.7 from third-party reviews, which suggests that they have a generally negative reputation. However, some customers have had excellent experiences, and it's essential to weigh the pros and cons before making a decision.The clinic's working hours are relatively standard, with some flexibility on weekdays and no weekend appointments. It's essential to plan ahead and make an appointment in advance to ensure that you can get in at a time that suits you.