Tampa Bay
BCOTB
18.08
18.08
Overview
Behavioral Consulting of Tampa Bay, Inc. is a privately-held organization owned by a local Board Certified Behavior Analyst committed to changing the lives of families and children, by providing quality behavioral services and interventions at a very competitive rate
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Appointment required
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Overall
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The location is generally good, but there are some issues that affect the overall experience. The staff seems to be friendly and professional, as described by some of the positive reviews. However, there are also complaints about poor communication and unprofessional behavior from some team members. The services provided by the location seem to be high-quality, but the billing and pricing system is a bit unclear. The location has been serving the community for a long time, and they seem to have a good reputation. However, some reviews mention that the services may feel "regimented" or "shady" to some families.
One major issue is the way the location handles phone inquiries. Some reviewers have mentioned that the staff on the phone seemed unprepared or unhelpful, which can be frustrating for families trying to get information or schedule appointments. This issue is highlighted by a negative review from someone who called the location to inquire about services, only to be met with unhelpful and unprepared staff.
Another issue is the inconsistent communication and billing practices. Some reviewers have mentioned that the location was unclear about their services, pricing, and billing practices, which can lead to confusion and frustration for families. This issue is highlighted by a negative review from someone who claimed that the location was unprofessional and only interested in making money.
Despite these issues, the location seems to have a good reputation in the community, and many reviewers have praised the quality of care and services provided by the location. The staff seems to be passionate about helping children with Autism and their families, and they seem to be committed to providing high-quality services. However, the location needs to work on improving their communication and billing practices to avoid confusing and frustrating families.
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