This location has its strong sides and weak sides. On the one hand, the quality of service and doctor's skills are quite high, which is reflected in the numerous positive reviews. Parents praise the doctors, especially Dr. Pinzon and Dr. Tang, for their professionalism, kindness, and ability to listen. The office is clean, and the staff is generally friendly and helpful.On the other hand, there are several issues that bring the overall rating down. Firstly, the front office staff has been criticized for being unorganized, unprofessional, and rude. Some reviewers have had difficulty getting through on the phone, and others have had to wait long periods of time to be seen. This has led to frustration and a sense of disrespect for patients' time.Another issue is the lack of communication and follow-up from the office. Some parents have reported being unable to get information about their child's test results or treatment plans, and have had to call multiple times to get answers. This lack of communication can be concerning and stressful for parents who are trying to get the best care for their children.Finally, there have been some criticisms of the doctors' bedside manner and approach to care. Some reviewers have felt that the doctors are dismissive or uncaring, and that they do not take the time to listen to parents' concerns or answer their questions.Overall, while this location has some strong points, it also has some significant weaknesses that need to be addressed. With a little more attention to customer service and communication, this could be a great place to take your kids for medical care.