Unfortunately, this medical service location failed to meet the expectations of its patients, with most reviews being extremely negative. The main issue seems to be the lack of proper communication and care from the staff, including therapists, doctors, and administrators. Several patients reported difficulty in scheduling appointments, long wait times, and poor treatment by staff members. Some patients even reported being denied medication or experiencing mismanagement of their care, leading to severe consequences. The situation with the cancellation of appointments without notice is also a major concern. While the location's on-site parking and amenities are appreciated, the overall experience seems to be marred by a lack of concern for patients' well-being. It's also worth noting that the facility's refusal to accept certain insurance plans may pose a barrier for some patients. The location's innovativeness and pricing are not well-represented in the reviews provided, but the quality of care seems to be a major area for improvement. One major issue is the communication breakdown and lack of follow-through from the staff, which has led to significant problems for patients, including cancelled appointments and difficulties in obtaining medication. The situation with the pharmacy and refill issues is also concerning, as patients are left without medication for extended periods, leading to severe consequences. The lack of care and concern from the staff is also a significant issue, with patients being treated poorly and spoken to in a condescending manner.