The location is situated in a convenient spot with a wheelchair-accessible entrance, parking lot, and restroom, making it easily accessible for people with disabilities. The staff is generally friendly and helpful, as highlighted in several positive reviews. However, there are some issues with communication and follow-through, particularly when it comes to appointments and prescription refills. One reviewer had to wait an hour and 45 minutes for an appointment after being told to arrive at the office, and another reviewer was left frustrated after their request for a prescription refill was ignored. While some reviewers have had great experiences with the doctors, particularly Dr. Alpert, others have had negative interactions with the staff, including being spoken to rudely by a staff member. Despite some mixed experiences, the location has a relatively high rating, but it's essential to approach with caution and have realistic expectations. The issues with communication and follow-through are a significant concern, and it's crucial to clarify any questions or concerns before scheduling an appointment.