Tampa Bay
BayCare Medical Group Primary Care (St. Anthony's)
Clinic
16.07
16.07
Overview
At BayCare Behavioral Health – Brooksville, adults and children are provided recovery services to help them make informed, healthy choices that support their
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Pricing
Overall
Quality
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The location is a medical service, specifically a hospital and medical clinic, offering recovery services to adults and children. It is located at Building 560, Jackson St N Street, Suite 302, in St. Petersburg City. The clinic is accessible by wheelchair and has a parking lot, restroom, and entrance suitable for people with disabilities.The clinic seems to have a system in place for appointments, which are recommended in advance. They accept various payment methods, including NFC mobile payments, debit cards, and credit cards.However, based on client feedback, there are some concerns. The staff seems to be unprofessional and uncaring, with one client receiving a cold response to their messages about anxiety and grief. The office staff has also been described as "clicky" and unprotective of client information. There is also a mention of staff gossiping about clients.One client had trouble getting a simple prescription refill, with multiple phone calls required. Another client felt that the office prioritized insurance over patient care and experience.It is worth noting that the clinic has a system in place for collecting feedback, which they share with their leadership team to identify areas for improvement.Despite some positive statements about the doctor's quality of care, the overall experience seems to be marred by poor customer service and a lack of care from the office staff.The only concern I would like to highlight is the unprofessional behavior of the office staff, which seems to be a recurring issue based on client feedback.
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