This medical facility offers a range of services, including recovery programs for adults and children, making it a valuable resource for those in need. However, the overall experience seems to be marred by a lack of customer service, with one reviewer mentioning that they only care about billing.The medical care quality is somewhat of a concern, with no clear indication of the qualifications or experience of the doctors and staff. This lack of transparency can make it difficult for patients to feel confident in their care.One redeeming quality is the affordability of services, with a pricing score of 5.0. However, this may not be enough to outweigh the issues with customer service and quality of care.The facility's amenities, such as wheelchair accessible parking and entrance, are a plus. However, the innovativeness of the services offered is unclear.The lack of customer service is a major issue, with one reviewer stating that they were not treated with respect. This suggests a need for improvement in the way staff interact with patients.The facility's working hours are standard, with extended hours on weekdays and regular hours on weekends. However, the lack of customer service and quality of care issues may make it difficult for patients to feel confident in their care, even with extended hours.The medical facility has a co-brand with BayCare Medical Group Primary Care (North Bay I), which may indicate a level of partnership and collaboration. However, this does not necessarily impact the quality of care or customer service.