Tampa Bay
BayCare Medical Group Primary Care (New Tampa)
14.68
14.68
Overview
At BayCare Behavioral Health – Brooksville, adults and children are provided recovery services to help them make informed, healthy choices that support their
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Overall
Quality
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This medical clinic has received mixed reviews from patients. Some have reported having good experiences with friendly staff and knowledgeable doctors, such as Dr. Eugene-Pratt and Dr. Taylor, who take the time to listen to patients' concerns and provide thorough care. However, others have had negative experiences with long wait times, unhelpful staff, and a lack of accountability.Several patients have complained about being turned away due to being late, despite the clinic's policy of allowing a 15-minute grace period. Some have also reported difficulties scheduling appointments and being charged for services that were supposed to be free.One patient was left with a negative impression after being accused of shouting at a doctor, which they claimed was not true. Another patient was frustrated with the clinic's communication, feeling that their concerns were ignored and prescriptions were not filled.On the other hand, some patients have praised the clinic's urgent care services, citing efficient and painless procedures. One patient was impressed with the prompt response to their request for a physician screening form, which was signed and faxed to their employer's medical provider.The clinic's innovativeness is also a topic of debate, with some patients praising the use of online check-in and easy communication with the office. However, others have expressed frustration with the lack of technological advancements in the clinic's services.It is worth noting that the clinic's phone number, +18135867600, suggests that they may have multiple locations or branches, which could contribute to the mixed reviews. The clinic's web link, https://baycare.org/locations/b/baycare-medical-group-primary-care-new-tampa, also suggests that they may be part of a larger medical group.Overall, this clinic seems to be struggling with consistency and quality of care, with some patients reporting excellent experiences and others reporting negative ones. Addressing these issues and improving communication with patients could help to improve the clinic's overall reputation.
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